QR-Code is the trademark for a type of matrix barcode (or two-dimensional barcode) first designed for the automotive industry in Japan. A barcode is a machine-readable optical label that contains information about the item to which it is attached.
A ticketing system is a software that collects all customer support requests from a wide range of sources and manages them in one location.
J Tech Solutions developed ticketing systems that act as a shared inbox for all customers’ questions and concerns. This way, no matter what channel the customer uses to contact the company: email, chat, Twitter, etc., the support agent is always provided with a consistent ticket, making ticket management much easier for the agent to help the customer more quickly solve the issue to their satisfaction.
Our QR Generation service lets you create different kinds of QR-Codes: from simple text to phone numbers and even links to Apps in the marketplace.